When it comes to repairing a laptop, the time it takes for Dell to complete the process can vary. Generally, the end-to-end process should take 5 to 7 business days for express service and 12 to 15 business days for standard service. If you're looking for help with your laptop repair, there are two main ways to go about it. Most warranties come with a Depot guarantee, which means that the graphics card may need to be replaced.
If you have some free time during a break from school, you may be wondering if you should use email or call Dell. Emailing Dell representatives is usually the best option as it is less likely to be annoying than calling.